Trust and Verification

Verification helps provide additional information about a user or company, but it is not an endorsement or guarantee by Foam Genius Network. Users should perform their own due diligence before entering into a working relationship.

We do not run criminal background checks, and we do not verify identity documents.

Foam Genius Verified

Foam Genius Verified: Email and phone number confirmed. Not an identity or background check.

• What we check: The account holder controls the email address and the mobile phone number on the account.
• How: We email a confirmation link, and we text a one-time code to the phone number through our SMS provider. Both have to be completed.
• What it means: Someone with access to that email and phone created the account. It is required before anyone can send messages, which helps keep out throwaway and spam accounts.
• What it does not mean: It is not an identity check, a background check, or a check of skills, experience, licenses, insurance, work history, or conduct. The phone and email are never shown to other users.

Foam Genius Verified Employer

Foam Genius Verified Employer: Our team found reasonable signs this business is real. Not an endorsement.

• What we check: Signs that the business is real and matches its company page.
• How: A person on our team looks at information such as the business website and public listings, and may call the business phone.
• What it means: When we checked, we found reasonable signs that the business exists and that the page represents it.
• What it does not mean: It is not an endorsement or recommendation, and it does not confirm licensing, insurance, payment practices, working conditions, safety, or legal compliance.

Proof checked (on a certification)

• What we check: A document the worker uploaded for that certification.
• How: A person on our team looks at the uploaded file and compares the name, issuer, and dates with what the worker listed.
• What it means: The document looked consistent with the listing when we reviewed it.
• What it does not mean: We do not contact the issuer, so it does not confirm the certification is authentic, current, or still valid, or that the person is competent to do the work.

Company badges (Insurance on file, SPFA member, SPFA certified, Manufacturer-certified applicator)

• What we check: A document the company sent us: a certificate of insurance, proof of SPFA membership, an SPFA PCP certificate, or a manufacturer applicator certificate.
• How: A person on our team looks at the document and checks that the company name and dates match. The badge shows the date we checked it, and insurance shows until the date it expires.
• What it means: The company showed us that document, and it looked consistent when we reviewed it.
• What it does not mean: We do not contact the insurer, SPFA, or the manufacturer, so a badge does not confirm the coverage or certificate is still valid, how much coverage there is, or the quality of the work. Check for yourself before you hire or work with anyone.

Unclaimed listing

• What we check: Nothing. These companies are listed from public business information and have not joined yet.
• How: A company becomes claimed when someone shows they manage it: an email on the company website, a code sent to the company phone by text or by a call they ask for, or proof our team reviews.
• What it means: The listing may be out of date. The company has not confirmed any of it.
• What it does not mean: It is not an endorsement, and it does not mean the company knows about or uses the network. Companies can ask to have their listing removed.

Self-Reported information

Self-Reported

• What we check: nothing. Experience, certifications, insurance, equipment, and work history are stated by the person.
• What it means: this is what the person says about themselves.
• What it does not mean: that we confirmed it. Always confirm certifications, insurance, and licenses directly before work starts.

Profile review

• What we check: new worker profiles and company pages before they first go live.
• How: a person on our team reads the profile and looks for spam, obvious fakes, and content that breaks the rules.
• What it means: the profile passed a basic check for spam and obvious problems.
• What it does not mean: that we verified the person, the business, or anything they wrote, or that we recommend them.

Reviews

• Who can review: only a company and a worker who accepted a connection or worked together through Foam Genius Network.
• What it means: the opinion and experience of that person or company.
• What it does not mean: the opinion of Foam Genius Network. We don't verify what reviews say. We don't edit reviews or accept payment to remove them. Anyone can report a review that breaks the rules, and our team can hide it.

Stay safe

• Keep conversations on Foam Genius Network until you trust the other person. Your phone and email stay private here.
• Never pay to apply for a job or to get hired.
• Never send bank details, your Social Insurance Number or Social Security number, or ID photos through messages.
• Be careful with offers that seem too good, ask you to move money, or push you to leave the site right away.
• Meet at the job site or the company's shop, and tell someone where you are going.
• Job sites, equipment, and travel carry real risks. Decide for yourself whether a job, site, or working relationship is safe for you.

Report a problem

Use Report on a profile, company page, post, conversation, or review, or contact us. Our team reviews every report. A report alone doesn't decide anything: we look at it before acting. We can hide profiles, posts, and reviews, and suspend or close accounts. Anyone can block someone from messaging them.

See the Terms of Use for the full rules.